Shipping & Delivery

Last updated: November 1, 2026

Game day has a date on it, and so does a birthday, a reunion or the first home game of the season. This page explains exactly how long a Jersey Yard order takes to reach you, what it costs (nothing), where we deliver and what to do if something goes wrong on the way. If you are ordering for a particular day, read the timeline in section 2 and work backwards from your kickoff.

1. Order processing time

Processing is the time between placing your order and handing it to the carrier. For Jersey Yard it is 1-3 business days. During that time we confirm your order, print each item with the design you chose and, on custom pieces, the exact name and number you typed into the boxes on the product page, then check and pack the parcel.

Business days are Monday to Friday, excluding public holidays in the United States. An order placed on a Friday evening therefore starts processing on Monday. Orders placed on a weekend or holiday are processed in the order they arrived.

Personalised items take the same time

Our custom jerseys, bodysuits and the family-name stadium blanket do not need extra processing time. There is no proof or mockup step before production: we print what you typed. That keeps things quick, but it also means you should check the spelling of every name before you pay. If you notice a mistake afterwards, you have 24 hours to change it, as explained on our Cancel or Change an Order page.

Orders with several items

A family order often contains four or five pieces in different sizes: an adult jersey, a women’s jersey, a youth jersey and a baby bodysuit, for example. The 1-3 business day processing time applies to the whole order. If items are packed separately, you may receive more than one parcel (see section 6).

2. Shipping methods, costs and delivery times

We offer one shipping method: free standard shipping. You will see it selected automatically at checkout when your address is in one of the countries we serve. There are no paid upgrades, no handling fees and no minimum spend.

Transit times are estimates, not guarantees. They depend on the carrier, the distance, the weather and the season. The busiest stretch of the year for us is the start of the football season and the weeks before the winter holidays, when carriers are also at their busiest.

Planning around a date

Here is a simple way to plan. Count the full 3 business days of processing plus the full 14 business days of transit, so 17 business days in total, back from the day you need the order. That is a little under three and a half calendar weeks. If you are ordering jerseys for a family reunion on a Saturday, for example, ordering about four weeks before leaves comfortable room. Many orders arrive sooner, but the longest estimate is the safe one to plan with.

Why we do not offer express shipping

Every item is printed for your order, and we keep shipping free for everyone rather than charging for faster options we cannot promise across four countries. If you have a firm deadline, email us before ordering and we will tell you honestly whether it is realistic.

3. Where we ship

We currently deliver to four countries only:

• United States, including all 50 states
• Canada
• Australia
• New Zealand

Checkout will not offer a shipping method for addresses outside these countries, so an order to another country cannot be completed. If you live elsewhere and want to send a gift to family in one of the four countries, simply enter their address as the shipping address; your billing address can be different.

All parcels ship from the USA. We do not have local warehouses in Canada, Australia or New Zealand, which is why international parcels take the same 7-14 business day window rather than a shorter domestic time.

P.O. boxes and military addresses

Whether a P.O. box or an APO/FPO address can receive your parcel depends on the carrier used for your shipment. If you need to use one, email us before ordering so we can check, rather than finding out after dispatch.

4. Tracking your order

When your order is dispatched, the order status changes and you receive an email at the address you used at checkout. Where the carrier provides tracking for the shipment, the tracking details are included. You can also look up the status of your order at any time on our Order Tracking page using your order number and email address.

Tracking information can take a day or two to appear on the carrier’s website after the label is created. A status that has not moved for a few days during transit is normal for international parcels, especially while they pass through export and import sorting centres.

5. Shipping address accuracy and changes

Please check your shipping address carefully at checkout: street number, apartment or unit, city, state, province or region, and ZIP or postal code. A missing apartment number is the most common reason a family order ends up back with the carrier.

• Within 24 hours of ordering: email us with your order number and the corrected address and we will update it, as long as the order has not been dispatched.
• After dispatch: we can no longer change the address ourselves. Contact us and we will help you work with the carrier where they allow redirection.
• Returned to us as undeliverable: if a parcel comes back because of an incorrect address, we will contact you to arrange the next step. Write to us and we will help.

Sending a gift

Buying jerseys for grandchildren in another state or country? Enter their address as the shipping address and yours as the billing address.

6. Split shipments and multiple items

Larger orders, or orders that mix apparel with tailgate gear such as a tumbler or a stadium blanket, may be packed in more than one parcel. Each parcel follows the same timeline: 1-3 business days of processing and 7-14 business days in transit. Parcels from one order may arrive on different days. If you receive only part of your order, check your email for a second dispatch notice before contacting us; if one has not arrived after the transit window, email us and we will look into it.

Mixed orders and parcel size

Packaging depends on what is in the order: a single jersey travels very differently from a fleece blanket and a tumbler. That is one of the reasons a mixed order may arrive in two parcels. If you live somewhere parcels are often left outside, such as an open porch, consider shipping to a workplace or a neighbour you trust, especially in the busy weeks before the holidays. Make sure the recipient’s name on the address is the person who will actually be there to receive it.

7. Late, lost or stolen parcels

Most parcels arrive within the estimated window. If yours has not arrived after the full 14 business days of transit, or tracking shows it as delivered but you cannot find it, please do the following:

1. Check with neighbours, building reception, a garage or a side door, and any household member who might have taken it in.
2. Check the tracking details for a delivery note or a pick-up notice.
3. Email support@jerseyyard.shop with your order number and a short description of what the tracking shows.

We will look into it with you and help you get the order sorted, whether that means following up with the carrier, sending a replacement or arranging a refund. Each case depends on what the tracking and the carrier report, so contact us and we will explain the options for your parcel. Refunds that result from a lost parcel follow our Refund Policy.

8. Parcels that arrive damaged

Apparel rarely arrives damaged, but a tumbler or a crushed parcel can happen. If an item arrives damaged or printed incorrectly compared with what you ordered, email us with your order number and a couple of clear photos of the item and the packaging. Damaged, defective or incorrect items are covered by our Returns & Exchanges Policy, and you never pay to send back something that was our mistake. Customer photos you send us are deleted 30 days after delivery.

If a name was printed exactly as typed into the product page but contains a typing mistake, that is not a printing defect. We still want you to have a jersey you can wear, so contact us and we will explain the options under our returns policy.

9. Customs, duties and taxes

Orders to the United States travel domestically and do not go through customs. Orders to Canada, Australia and New Zealand cross a border. Whether import duties, taxes or customs fees apply depends on the destination country’s rules and the value of the parcel; duties depend on the destination country. If the carrier or customs authority asks for a payment on delivery, contact us before paying and we will help you understand the charge.

Jersey Yard does not collect sales tax at checkout. The total you see at checkout is the price of your items, with free shipping.

10. Questions about shipping

If something in this page does not answer your question, email support@jerseyyard.shop with your order number if you have one. We reply within 24 hours on business days. Helpful related pages:

• Order Tracking to check where your order is.
• Cancel or Change an Order for address, size or name changes within 24 hours.
• Returns & Exchanges Policy for sending items back within 60 days.
• FAQs for quick answers about sizes, personalisation and delivery.

Jersey Yard, 158 Bar Harbor Rd, Freehold, NJ 07728, US. This address is our business address for correspondence; please do not send returns there unless we ask you to, because return instructions are given per order.