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\nThis page explains how paying for a Jersey Yard order works: where you choose a payment option, which currency you pay in, when you are charged, how your details are protected and what to do if a payment does not go through. It is written in plain language so you know what to expect before you reach the checkout page.
\nThe payment methods available for your order are listed on the checkout page, in the payment section, after you enter your shipping address. Only the options shown there can be used, and each one is processed by its own secure payment provider. We do not show payment logos elsewhere on the site for methods that are not available at checkout, so the checkout page is always the place to check.
\nWe do not accept payment by bank transfer to a personal account, by gift cards from other stores, by cryptocurrency, or by sending card details in an email or message. If anyone contacts you claiming to be Jersey Yard and asking for payment outside the checkout, do not pay and forward the message to support@jerseyyard.shop.
\nA family order with several jerseys in different sizes is paid as one order with one payment. If you want to split the cost between relatives, for example grandparents paying for the grandchildren’s jerseys, place separate orders; each one ships free.
\nAll prices on jerseyyard.shop are in US dollars. That applies to customers in the United States, Canada, Australia and New Zealand alike. If you pay with a card or account in another currency, your bank or payment provider converts the amount at its own exchange rate and may charge a foreign transaction fee. These fees are set by your provider, not by Jersey Yard; check with them if you are unsure.
\nWe do not show crossed-out “was” prices or countdown offers. The price you see is the price.
\nYou are charged when you place your order and the payment provider confirms the payment. Your order then moves into processing, which takes 1-3 business days before dispatch. If the payment cannot be confirmed, the order is not processed.
\nIf you cancel within 24 hours and the order has not shipped, or if we cancel an order, the full amount is refunded within 7 days of the cancellation. See Cancel or Change an Order.
\n| Order | \nHow the total is made up | \n
|---|---|
| One adult custom jersey, size L, name and number only | \nThe listed jersey price; name, number and lettering style are included; shipping free | \n
| One adult custom jersey, size 3XL, with the optional front number | \nThe listed price plus the 3XL add-on shown when you select the size, plus $4 for the front number; shipping free | \n
| A youth jersey and a baby bodysuit for two grandchildren | \nThe two listed prices; shipping free; no tax added by Jersey Yard | \n
Every page of jerseyyard.shop is served over an encrypted HTTPS connection; you can see the padlock in your browser’s address bar. Payment details you enter at checkout are handled by the payment provider you choose. Jersey Yard does not store full card numbers or security codes on its website.
\nA declined payment is frustrating, especially when you are trying to get jerseys ordered before a game. Most declines come from the payment provider’s side and can be solved quickly:
\nIf it still does not work, contact your bank or payment provider first, because only they can see why a payment was declined. You can also email us; we will help with anything on our side, though we cannot see your bank’s reasons.
\nTo protect customers and the store from fraud, an order may occasionally need a quick check before we process it, for example when the billing and shipping details look very different or a payment provider flags a transaction. In that case we email you from support@jerseyyard.shop and explain what is needed. We will never ask you to send card numbers, passwords or bank codes. If an order cannot be verified, it is cancelled and fully refunded within 7 days.
\nJersey Yard does not collect sales tax at checkout. Your order total is the price of your items, with free shipping. For orders to Canada, Australia and New Zealand, the destination country may apply import duties or taxes when the parcel arrives, depending on its own rules and the value of the parcel; duties depend on the destination country. If a carrier asks you for a payment on delivery, contact us before paying and we will help you understand the charge. More detail is on our Shipping & Delivery page.
\nJersey Yard does not currently run public discount codes. If a code field appears at checkout, only codes we have actually issued will work there; codes found on third-party coupon websites are not ours.
\nStore credit can be issued instead of a refund when you return an item and ask for credit. Store credit never expires, so it is a sensible choice if you know you will want next season’s sizes. To use store credit, email us before ordering and we will explain how it applies to your next order.
\nRefunds always go back to the original payment method used for the order, within 7 days of receiving your return, approving a claim or confirming a cancellation. Your provider may take additional time to show the refund on your statement. The full rules are in our Refund Policy, and the return process is in our Returns & Exchanges Policy.
\nRefunds are made in US dollars, for the same amount you paid. If your account uses another currency, your provider converts the refund on the day it is processed, so the local amount may differ slightly from the original charge because of exchange-rate movements.
\nYour personal information is handled as described in our Privacy Policy.
\nNo. Every order is paid at checkout, because each item is printed for your order.
\nIf your account is not in US dollars, the bank converts the USD total and may add a foreign transaction fee. The order total in USD is what Jersey Yard charges.
\nNot on an existing order. If you need to, cancel within 24 hours and place a new order with the method you prefer.
\nCheck your spam folder first. If you still cannot find it, email us with your name and the time you ordered and we will check whether the order and payment came through.
\nYes. Payment is taken when the order is placed, and printing starts during the 1-3 business days of processing that follow. If you cancel within 24 hours and the order has not shipped, the full amount comes back within 7 days.
\nYour order confirmation email lists every item, its price and the total, and it serves as your receipt. If you need the receipt sent to another email address, for example a club treasurer, write to us with the order number.
\nNo. There is no shipping fee, no handling fee and no sales tax added by Jersey Yard. The only extras are the ones you choose, such as an optional paid field on a custom product or a larger size with an add-on, and they are shown before you add the item to your cart.
\nAny option to save payment details is offered and stored by the payment provider, not by Jersey Yard. Read the provider’s own terms before saving details, and only do so on a personal device.
\nFor any payment question, email support@jerseyyard.shop with your order number if you have one. We reply within 24 hours on business days. You can also visit our Help Center or FAQs.
\nJersey Yard, 158 Bar Harbor Rd, Freehold, NJ 07728, US.
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